Operational efficiency: from fragmented chaos to unified simplicity
Before Thatch: We were drowning in benefits admin—managing multiple carriers, processing monthly payments manually, and constantly fielding employee questions. Multi-state coverage meant signing up with providers in each location, creating friction at every turn.
After Thatch:
Eliminated manual payment processing across multiple carriers
Freed up our operations team from constant employee benefits inquiries
Streamlined multi-state coverage through a single, integrated platform
Accelerated new hire onboarding with intuitive self-service tools
Integrated seamlessly with our existing Gusto payroll system
💬 "Switching to Thatch has reduced the time our operations person spends on healthcare admin work by over 92% each month—time we can now use to invest in improving our core products and services."
Financial impact: smart savings without sacrificing quality
Key results:
Costs reduced by 7% per employee through access to broader plan options and competitive pricing, while most employees still have leftover funds to use at their discretion
Saved time by eliminating manual processes and reducing administrative overhead by 92% each month
Improved flexibility in plan selection and employee choice
Enhanced employee satisfaction with benefits that actually work for their needs
Expanded coverage for services that weren't available through previous insurance plans by issuing a Thatch card to all employees to use for qualified medical expenses via the Thatch Marketplace
💬 "We were honestly so tired of dealing with the expensive, limited alternatives that we were eager to try something new. Thatch delivered exactly what we needed."
Employee experience: modern benefits for a tech-forward team
Yeeld employees went from complaining about the antiquated process with their former provider to genuinely praising their benefits experience. The contrast is remarkable.
What’s changed:
Thatch’s helpful, responsive support makes complex situations, like state exchange integration, feel seamless and hassle-free.
The platform delivers a stronger experience than previous solutions, with instant plan comparisons and interactive features that remove the need to research options elsewhere.
Employees appreciate being able to tailor health plans to their needs while having all benefits information and tools consolidated in one accessible platform.
💬 "Amazing 45-minute response time on email support—that's the kind of service experience our team expects and deserves."
Why Yeeld chose Thatch
1️⃣ Comprehensive plan options: Access to significantly more insurance choices than their previous setup
2️⃣ Administrative relief: Finally able to offboard most of the benefits admin work that was consuming their team's time
3️⃣ Tech-native approach: A modern platform that aligns with their company culture
💬 "Thatch helps our team focus on what we do best: creating products that transparently recover card costs and services that reduce launch risk. When benefits admin isn't a distraction, we can invest that energy into stronger support and faster delivery for our clients."
🚀 Less admin overhead. More plan options. Benefits that work as hard as we do.
