About Thatch
Building a healthcare system people love
We're creating a smarter, more personalized way for businesses to do benefits.
200+
Thatch team members
5,000+
Employers using Thatch
2021
When Thatch was founded
Backed by the best
A new model for health benefits
Healthcare is at an inflection point. One of the most complex, outdated systems we rely on is finally being rethought — reshaping how people access and experience care. For employers, providing health benefits is still unnecessarily hard. Managing brokers, plans, and enrollment creates a growing burden with every new hire.
Thatch is building a simpler, more personal model. Set an employee health budget you can plan around, and we handle the rest. Employees choose the benefits that fit their lives — from insurance, to mental health, GLP-1s, fertility, and more.
We're bringing clarity and flexibility to a broken system and creating a team that cares deeply about craft, moves with urgency, and is in it for the long haul.
Our values
Obsess over users
Our customers are at the heart of everything we do. Prioritizing their happiness is not just an objective; it’s our purpose. We each take ownership of customer success, doing whatever it takes to not only meet but exceed their expectations. To us, customer happiness is the true north in our compass, guiding each step on our journey at Thatch.
Act like an owner
We're all owners, and we act accordingly by taking responsibility for our decisions, actions, and communication. We think long-term and bias for action to ensure we're executing on our vision. We step up and do whatever it takes to achieve excellence.
Inspire optimism
Enthusiasm can be infectious, but so can negativity. In a world constantly bombarded with pessimism, we consciously cultivate a positive environment. While we never shy away from confronting hard truths, we focus our energy on opportunities, not problems. Staying positive, especially in challenging times, is our way of navigating forward.
“The most important decision you make is to be in a good mood.” ― Voltaire
Pursue lifelong growth
We all strive to be the best version of ourselves, seeking feedback, making change, and pursuing lifelong growth. We are naturally curious people who strive for excellence in everything we do. We believe that hiring the best people with a growth mindset is an investment that compounds over time. Because we hire people who can grow, we bias toward promoting from within. We encourage lateral movements and exploring new roles to broaden our perspectives.
Festina Lente
Translated from Latin, Festina Lente means “make haste, slowly.” It was the personal motto of Roman Emperor Augustus Caesar. This oxymoron captures the discipline required to balance urgency and diligence. If we move too quickly, we’ll sacrifice long-term success. If we move too slowly, we’ll never achieve sustainable results.
The French poet Nicolas Boileau sums up the model Thatcher’s work ethic in The Art of Poetry:
Slowly make haste, and without losing courage;
Twenty times redo your work;
Polish and re-polish endlessly,
And sometimes add, but often take away
The team behind Thatch
Our team previously built some of the most impactful companies in both fintech and healthcare, and we're leveraging that experience to build a healthcare experience people love.
