Jobs at Thatch
Our mission at Thatch is to build a healthcare system people love. We’re hiring remarkable people across the country to help us do it.
See open roles
Join us in person or remotely
Thatch has a distributed working model where team members can work from home as well as from our employee offices in San Francisco, Austin, and New York. Whether you thrive working remotely or prefer the energy of an office environment, we've designed our culture to be inclusive and collaborative from day one.
We're a small team of thoughtful, kind, impactful people. You'll work with great colleagues from companies like Stripe, Ramp, Rippling, Shopify, and Robinhood.
We get everyone at Thatch together regularly in beautiful locations to work together, get out into nature, and have fun.
Set up your ideal remote work environment with whatever tools you need to supercharge your work.
Operating principles
These are the operating principles that guide our decisions and actions. They are the foundation of our culture and the compass for our team.
Endless deliberation kills startups. We take calculated risks, learn, and adapt quickly because momentum compounds — hesitation kills it.
We celebrate hard problems — they’re our moat and our magnet, keeping competitors out and great people in. When we encounter them, we teach ourselves and find creative ways to get unblocked.
Trust is a force multiplier: it makes everything faster and more fun. We cultivate trust by hiring great people, working in the open, and assuming positive intent. We fail and succeed together.
Talk is cheap. We create clarity and make ideas tangible with prototypes, stories from users, and visualizations.
We optimize for clarity, candor, and authenticity. We strip out jargon, say what we mean, and talk like humans.
Settling for the ordinary is not in the DNA of transformative companies. Pursue excellence in everything you do.
Open roles (24)
We hire remarkable people from diverse backgrounds. If you’re looking for a high impact role at a fast-growing startup, we’d love to hear from you.
Growth (8)
Account Executive - Mid Market, East Coast
We’re seeking a strategic, consultative Account Executive to lead complex mid-market sales and partner with brokers to solve employers’ biggest healthcare challenges.
Remote (US)
Account Executive - Small and Medium Business (SMB)
We’re looking for a driven, adaptable Account Executive to lead our SMB sales motion at Thatch—balancing fast-paced transactions with strategic guidance, educating first-time healthcare buyers, and building the systems that drive repeatable success.
Austin
Account Manager
Join a growing Account Management team where you'll be the strategic partner mid-market employers count on for their benefits journey — and help build the playbook as we scale.
Remote (US)
Channel Partnerships Manager
Own the Central region and build the broker network that fuels Thatch's next chapter—if you thrive on relationships, high-velocity deals, and getting in early on something big, this is your seat.
Remote (US)
Field Account Manager
We're hiring a Field Account Manager to bring Thatch's customer experience to life in the field – leading on-sites during open enrollment, hosting educational events, and building the relationships that make employers and members feel genuinely supported. If you thrive in front of customers, are comfortable with 50%+ travel, and want to help shape how a high-growth company scales its customer experience, check out this role.
Remote (US)
Head of Platforms
Lead the build of Thatch for Platforms from the ground up — set the vision, own product and go-to-market, and become the trusted advisor Fortune 500 execs turn to for reinventing how healthcare benefits get distributed. If you thrive moving between big-picture strategy and hands-on execution while building a category-defining business, this is your seat at the table.
Remote (US)
Regional Director, Mid-Market Sales
We’re hiring a Regional Director, Mid-Market West to build and scale a high-performing AE team across the West Coast, own multi-million-dollar ARR outcomes, and connect Sales, Brokers, and cross-functional partners to drive repeatable success in a fast-moving, category-defining environment.
Remote (US)
Revenue Strategy & Operations Associate
Be the analytical engine behind the company's biggest commercial calls: turn Salesforce, Redshift, and operational data into insight that drives territory, comp, and resourcing decisions—owning each workstream from question to delivered answer.
Remote (US)
Marketing (4)
Customer Advocacy Manager
We’re looking for a customer advocacy leader to build the function from the ground up. You’ll turn our strongest customers into advocates, build our sales reference program, and create stories and experiences that help more companies understand why Thatch matters.
Remote (US)
Growth Marketing Lead
We're looking for a Growth Marketing Lead to build and scale our paid acquisition engine. You'll own strategy, experimentation, and investment across paid social and emerging channels, helping define where and how Thatch grows next.
Austin; New York; Remote (US); San Francisco
SEO & Performance Content Lead
We're looking for an SEO Lead to build and scale our organic growth engine. You'll own SEO end-to-end, from strategy and technical SEO to content, AI search, and measurement.
Austin; New York; Remote (US); San Francisco
Video Creative
We're looking for a Video Creative to own end-to-end video production at Thatch. You'll shape our creative direction and produce content that drives both brand awareness and business growth.
Remote (US)
Engineering (4)
Data Scientist, Analytics
We're looking for a Data Scientist (Analytics) to help Thatch make smarter decisions across Product, Marketing, Growth, Finance, and Operations. You'll build the metrics, models, and analytical tools that shape how we measure the business, evaluate opportunities, and decide what to build next.
Austin; New York; Remote (US); San Francisco
Software Engineer: Backend
Backend Software Engineer will design and build the core systems that power Thatch. This includes data models, funds flows, automations, and integrations that make healthcare benefits work reliably at scale. This work ensures that money moves correctly, benefits stay compliant, and complex processes feel simple to users.
Remote (US); San Francisco
Software Engineer: Full Stack
A Full Stack Software Engineer will own complete product areas from the UI through core models, APIs, and workflows. They will build software that employers rely on to offer benefits in minutes and that employees use to make real healthcare and financial decisions for themselves and their families.
Remote (US); San Francisco
Software Engineer: Infrastructure
As Thatch scales, our infrastructure must be reliable, secure, and high-performing. The Infrastructure and Security team owns containers, databases, networking, developer experience, and compliance, enabling every product team to ship with confidence. We are hiring a senior engineer to set technical direction, make strong architectural decisions, and raise the bar across performance, reliability, security, and developer tooling as we grow.
Remote (US); San Francisco
Design (2)
Head of Product Design
We’re looking for a visionary Head of Design to lead both brand and product design at Thatch. You’ll elevate healthcare from a confusing chore into a delight, helping us achieve our goal of making Thatch the category-defining brand in healthcare.
Austin; New York; Remote (US); San Francisco
Product Designer
As a Product Designer, you’ll craft end-to-end, beautiful, and trustworthy experiences that elevate the healthcare experience, shape our products and design system, and set a new standard for the insurance industry.
Remote (US)
Operations (4)
Member Experience Specialist
Healthcare is confusing. Be the calm, trusted voice that turns member confusion into confidence — and help build the systems that make support scale.
Austin
Operations Lead (Member Support)
At Thatch, the Operations Lead (Customer Support) is the person who shapes how members, employers, and brokers experience the product when it matters most — and builds the team and systems to deliver that experience at scale. If you're a leader who's energized by developing people, solving hard operational problems, and turning great support into a genuine competitive advantage, this is where that work comes to life.
Austin
Operations Specialist
The Operations Specialist role at Thatch focuses on supporting operational workflows and scaling the Carrier Operations team by managing day-to-day tasks and key functions like payment reconciliation. The ideal candidate will have a track record of high-level execution in fast-growing startups and the ability to maintain consistency in a complex, evolving environment.
Austin
Product Support Specialist
Join our Operations team as a Product Support Specialist, where you'll become the go-to expert on our entire platform, guiding HR leaders through every step of the process. If you love solving complex problems and coordinating with cross-functional teams, including Engineering, Product, and Sales, this role is for you.
Austin
Product (1)
Product Manager
We're looking for a Product Manager to own a meaningful product area from strategy through execution. You'll work closely with engineering, design, and cross-functional partners to solve complex customer problems, shape product direction, and deliver experiences that have a measurable impact.
Remote (US)
General & Administrative (1)
Talent Acquisition Associate
Thatch is growing fast—and we need someone who loves the hunt for great talent as much as we do. As our Talent Acquisition Associate, you'll be part detective, part connector, part operator, helping us build the team that builds the future of healthcare benefits.
Remote (US)
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Health benefits from the future
Thatch makes it easy to give your team great healthcare. You set a budget, and your employees spend it the way that works best for them.
