Jobs at Thatch
Our mission at Thatch is to build a healthcare system people love. We’re hiring remarkable people across the country to help us do it.
See open roles
Join us in person or remotely
Thatch has a distributed working model where team members can work from home as well as from our employee offices in San Francisco, Austin, and New York. Whether you thrive working remotely or prefer the energy of an office environment, we've designed our culture to be inclusive and collaborative from day one.
We're a small team of thoughtful, kind, impactful people. You'll work with great colleagues from companies like Stripe, Ramp, Rippling, Shopify, and Robinhood.
We get everyone at Thatch together regularly in beautiful locations to work together, get out into nature, and have fun.
Set up your ideal remote work environment with whatever tools you need to supercharge your work.
Operating principles
These are the operating principles that guide our decisions and actions. They are the foundation of our culture and the compass for our team.
Endless deliberation kills startups. We take calculated risks, learn, and adapt quickly because momentum compounds — hesitation kills it.
We celebrate hard problems — they’re our moat and our magnet, keeping competitors out and great people in. When we encounter them, we teach ourselves and find creative ways to get unblocked.
Trust is a force multiplier: it makes everything faster and more fun. We cultivate trust by hiring great people, working in the open, and assuming positive intent. We fail and succeed together.
Talk is cheap. We create clarity and make ideas tangible with prototypes, stories from users, and visualizations.
We optimize for clarity, candor, and authenticity. We strip out jargon, say what we mean, and talk like humans.
Settling for the ordinary is not in the DNA of transformative companies. Pursue excellence in everything you do.
Open roles (14)
We hire remarkable people from diverse backgrounds. If you’re looking for a high impact role at a fast-growing startup, we’d love to hear from you.
Growth (5)
Account Executive - Mid Market, Central
We’re seeking a strategic, consultative Account Executive to lead complex mid-market sales and partner with brokers to solve employers’ biggest healthcare challenges.
Remote (US)
Account Executive - Mid Market, East Coast
We’re seeking a strategic, consultative Account Executive to lead complex mid-market sales and partner with brokers to solve employers’ biggest healthcare challenges.
Remote (US)
Account Executive - Small and Medium Business (SMB)
We’re looking for a driven, adaptable Account Executive to lead our SMB sales motion at Thatch—balancing fast-paced transactions with strategic guidance, educating first-time healthcare buyers, and building the systems that drive repeatable success.
Austin
Director of Account Management
We're hiring a Director of Account Management to lead the team at the heart of how Thatch serves its customers – owning retention and expansion, developing a high-performing AM team, and building the operational foundation to provide strategic, proactive service. If you've scaled CS or AM teams in a complex B2B environment and are excited by the opportunity to shape a function from the ground up, we'd love to hear from you.
Remote (US)
Field Account Manager
We're hiring a Field Account Manager to bring Thatch's customer experience to life in the field – leading on-sites during open enrollment, hosting educational events, and building the relationships that make employers and members feel genuinely supported. If you thrive in front of customers, are comfortable with 50%+ travel, and want to help shape how a high-growth company scales its customer experience, check out this role.
Remote (US)
Engineering (4)
Analytics Engineer
Join Thatch as we reimagine how modern businesses offer health benefits. We’re looking for a Data Engineer to architect the data foundations that will power our growth, insights, and predictive capabilities.
Remote (US)
Software Engineer: Full Stack
A Full Stack Software Engineer will own complete product areas from the UI through core models, APIs, and workflows. They will build software that employers rely on to offer benefits in minutes and that employees use to make real healthcare and financial decisions for themselves and their families.
Remote (US); San Francisco
Software Engineer: Full Stack, Product Engagement
We’re hiring a Growth Engineer to drive end-to-end growth initiatives by building product-led acquisition and activation loops with a blend of technical expertise, strategic thinking, and a product-focused mindset.
Remote (US); San Francisco
Software Engineer: Infrastructure
As Thatch scales, our infrastructure must be reliable, secure, and high-performing. The Infrastructure and Security team owns containers, databases, networking, developer experience, and compliance, enabling every product team to ship with confidence. We are hiring a senior engineer to set technical direction, make strong architectural decisions, and raise the bar across performance, reliability, security, and developer tooling as we grow.
Remote (US); San Francisco
Operations (2)
Employer Support Specialist
Join our Employer Servicing team as a Customer Support Specialist, where you'll become the go-to expert on our benefits platform, guiding HR leaders through every step of the process. If you love solving complex problems and turning challenges into seamless experiences, this role is your chance to make a real impact.
Austin
Operations Lead (Member Support)
At Thatch, the Operations Lead (Customer Support) is the person who shapes how members, employers, and brokers experience the product when it matters most — and builds the team and systems to deliver that experience at scale. If you're a leader who's energized by developing people, solving hard operational problems, and turning great support into a genuine competitive advantage, this is where that work comes to life.
Austin; Remote (US)
Marketing (1)
Growth Marketing Associate
We are looking for a Growth Marketing Associate to help drive demand, optimize our marketing funnel, and accelerate Thatch’s next stage of growth.
Remote (US)
Design (1)
Product Designer
As a Product Designer, you’ll craft end-to-end, beautiful, and trustworthy experiences that elevate the healthcare experience, shape our products and design system, and set a new standard for the insurance industry.
Remote (US)
Product (1)
Product Manager
Thatch is hiring a Product Manager to own the financial infrastructure behind their member experience — including balances, premium payments, reimbursements, and substantiations — with a focus on reliability, accuracy, and scale. The role involves eliminating payment errors, building self-serve capabilities, and reducing the manual intervention and support costs that come with financial complexity at scale. Beyond current operations, the PM will own a multi-year member product strategy covering areas like HSAs, portable health accounts, and AI-powered personalization. The ideal candidate has 4–6 years of PM experience in fintech or payments, strong data fluency, and a track record of building financial systems designed for significant volume growth.
Remote (US)
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Health benefits from the future
Thatch makes it easy to give your team great healthcare. You set a budget, and your employees spend it the way that works best for them.
