Success stories

Thatch has helped companies of all shapes and sizes bring great health benefits to their teams

From Reactive Renewals to Proactive Strategy: How Crossroads Took Control of Rising and Volatile Benefits Costs

From Reactive Renewals to Proactive Strategy: How Crossroads Took Control of Rising and Volatile Benefits Costs

"Cost was the main driver. Our renewals were going to be extremely high, so we started exploring alternatives." — Maggie Chapman, Director of People Operations

Healthcare
Supporting employees the same way we support our clients

Supporting employees the same way we support our clients

"Employee participation nearly doubled, while costs remained flat (+1.36%)." — Cathy Kenworthy, CEO

Healthcare
Flexible benefits that reflect a flexible workforce

Flexible benefits that reflect a flexible workforce

"Switching to Thatch was a major shift, but it was absolutely worth it." — Michele Grant, Founder

Professional services
Benefits admin overhead cut while expanding coverage options

Benefits admin overhead cut while expanding coverage options

"Switching to Thatch has reduced the time our operations person spends on healthcare admin work by over 92% each month—time we can now use to invest in improving our core products and services."

Tech startup
High-quality benefits for a high-standards team

High-quality benefits for a high-standards team

"We’re serious about quality across the board—and Thatch is the only benefits experience we’ve found that lives up to that." — Alex Rattray, Founder

Tech startup
ADPJersey Mike'sSuperpowerPaychexLevelsSmoothie KingKalshi
Support excellence

World-class customer support

We publish real-time customer support metrics because we believe in transparency and accountability.

5.1h
Industry avg: 8h
Average Response Time
84%
Industry avg: 76%
CSAT Score
Success in action

Hearing what employees say

Employees love Thatch for its flexibility, ease of use,
and quality of healthcare options.

0%
“Excellent” or “Good” on
Benefits package cost
0%
“Excellent” or “Good” on
Benefits package quality
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Say benefits on Thatch are superior
Compared to their past employers

Customer stories

Meet some of the companies using Thatch to provide great healthcare to their teams.

Industries

From Reactive Renewals to Proactive Strategy: How Crossroads Took Control of Rising and Volatile Benefits Costs - Customer Story
From Reactive Renewals to Proactive Strategy: How Crossroads Took Control of Rising and Volatile Benefits Costs

From Reactive Renewals to Proactive Strategy: How Crossroads Took Control of Rising and Volatile Benefits Costs

"Cost was the main driver. Our renewals were going to be extremely high, so we started exploring alternatives." — Maggie Chapman, Director of People Operations

Supporting employees the same way we support our clients - Customer Story
Supporting employees the same way we support our clients

Supporting employees the same way we support our clients

"Employee participation nearly doubled, while costs remained flat (+1.36%)." — Cathy Kenworthy, CEO

Flexible benefits that reflect a flexible workforce - Customer Story
Flexible benefits that reflect a flexible workforce

Flexible benefits that reflect a flexible workforce

"Switching to Thatch was a major shift, but it was absolutely worth it." — Michele Grant, Founder

Professional services
Benefits admin overhead cut while expanding coverage options - Customer Story
Benefits admin overhead cut while expanding coverage options

Benefits admin overhead cut while expanding coverage options

"Switching to Thatch has reduced the time our operations person spends on healthcare admin work by over 92% each month—time we can now use to invest in improving our core products and services."

High-quality benefits for a high-standards team - Customer Story
High-quality benefits for a high-standards team

High-quality benefits for a high-standards team

"We’re serious about quality across the board—and Thatch is the only benefits experience we’ve found that lives up to that." — Alex Rattray, Founder

Offering Thatch is smarter and more predictable for us - Customer Story
Offering Thatch is smarter and more predictable for us

Offering Thatch is smarter and more predictable for us

"Transitioning gave us exactly what we needed: predictability, flexibility, and a better employee experience." — David Duncan, Administrative Director

Retail & e-commerce

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Level up your benefits with Thatch

Thatch makes it easy to give your team great healthcare. You set a budget, and your employees spend it the way that works best for them.

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