Help us build a better healthcare system

We’re looking for a visionary Head of Design to lead both brand and product design at Thatch. You’ll elevate healthcare from a confusing chore into a delight, helping us achieve our goal of making Thatch the category-defining brand in healthcare.

As a Product Designer, you’ll craft end-to-end, beautiful, and trustworthy experiences that elevate the healthcare experience, shape our products and design system, and set a new standard for the insurance industry.

We're looking for a Data Scientist (Analytics) to help Thatch make smarter decisions across Product, Marketing, Growth, Finance, and Operations. You'll build the metrics, models, and analytical tools that shape how we measure the business, evaluate opportunities, and decide what to build next.

Backend Software Engineer will design and build the core systems that power Thatch. This includes data models, funds flows, automations, and integrations that make healthcare benefits work reliably at scale. This work ensures that money moves correctly, benefits stay compliant, and complex processes feel simple to users.

A Full Stack Software Engineer will own complete product areas from the UI through core models, APIs, and workflows. They will build software that employers rely on to offer benefits in minutes and that employees use to make real healthcare and financial decisions for themselves and their families.

As Thatch scales, our infrastructure must be reliable, secure, and high-performing. The Infrastructure and Security team owns containers, databases, networking, developer experience, and compliance, enabling every product team to ship with confidence. We are hiring a senior engineer to set technical direction, make strong architectural decisions, and raise the bar across performance, reliability, security, and developer tooling as we grow.

We’re seeking a strategic, consultative Account Executive to lead complex mid-market sales and partner with brokers to solve employers’ biggest healthcare challenges.

We’re looking for a driven, adaptable Account Executive to lead our SMB sales motion at Thatch—balancing fast-paced transactions with strategic guidance, educating first-time healthcare buyers, and building the systems that drive repeatable success.

Join a growing Account Management team where you'll be the strategic partner mid-market employers count on for their benefits journey — and help build the playbook as we scale.

Own the Central region and build the broker network that fuels Thatch's next chapter—if you thrive on relationships, high-velocity deals, and getting in early on something big, this is your seat.

We're hiring a Field Account Manager to bring Thatch's customer experience to life in the field – leading on-sites during open enrollment, hosting educational events, and building the relationships that make employers and members feel genuinely supported. If you thrive in front of customers, are comfortable with 50%+ travel, and want to help shape how a high-growth company scales its customer experience, check out this role.

Lead the build of Thatch for Platforms from the ground up — set the vision, own product and go-to-market, and become the trusted advisor Fortune 500 execs turn to for reinventing how healthcare benefits get distributed. If you thrive moving between big-picture strategy and hands-on execution while building a category-defining business, this is your seat at the table.

Great implementations don't feel like implementations — they feel like someone had your back the whole way. We're hiring an Implementation Manager to be that person for our fastest-growing customer segment.

We’re hiring a Regional Director, Mid-Market West to build and scale a high-performing AE team across the West Coast, own multi-million-dollar ARR outcomes, and connect Sales, Brokers, and cross-functional partners to drive repeatable success in a fast-moving, category-defining environment.

Be the analytical engine behind the company's biggest commercial calls: turn Salesforce, Redshift, and operational data into insight that drives territory, comp, and resourcing decisions—owning each workstream from question to delivered answer.

As a vital part of the Sales team, you’ll connect with employers and brokers to showcase Thatch’s value, qualify leads, and schedule demos. Your efforts will drive growth, refine outreach strategies, and support a seamless sales process.

We’re looking for a customer advocacy leader to build the function from the ground up. You’ll turn our strongest customers into advocates, build our sales reference program, and create stories and experiences that help more companies understand why Thatch matters.

We're looking for a Growth Marketing Lead to build and scale our paid acquisition engine. You'll own strategy, experimentation, and investment across paid social and emerging channels, helping define where and how Thatch grows next.

We're looking for an SEO Lead to build and scale our organic growth engine. You'll own SEO end-to-end, from strategy and technical SEO to content, AI search, and measurement.

We're looking for a Video Creative to own end-to-end video production at Thatch. You'll shape our creative direction and produce content that drives both brand awareness and business growth.

Healthcare is confusing. Be the calm, trusted voice that turns member confusion into confidence — and help build the systems that make support scale.

Healthcare is confusing. Be the calm, trusted voice that turns member confusion into confidence — and help build the systems that make support scale.

At Thatch, the Operations Lead (Customer Support) is the person who shapes how members, employers, and brokers experience the product when it matters most — and builds the team and systems to deliver that experience at scale. If you're a leader who's energized by developing people, solving hard operational problems, and turning great support into a genuine competitive advantage, this is where that work comes to life.

Thatch is building a healthcare system people love, and that includes our employers and brokers who expect support that's fast, personal, and trustworthy at every touchpoint. As the manager of our Employer Support team, you'll lead a high-performing group of leads and specialists who work directly with C-level executives, HR admins, and brokers, both proactively and on their most complex issues. You'll set the standard for stakeholder support at Thatch, building a customer-first culture with high accountability and a scale mentality.

The Operations Specialist role at Thatch focuses on supporting operational workflows and scaling the Carrier Operations team by managing day-to-day tasks and key functions like payment reconciliation. The ideal candidate will have a track record of high-level execution in fast-growing startups and the ability to maintain consistency in a complex, evolving environment.

We’re looking for an Operations Specialist to own Thatch’s billing and collections queue — resolving overdue invoices, reconciling payments, and helping employers stay current so their teams never lose coverage.

We're hiring an Operations Specialist, Employer Onboarding to own KYB/KYC review end-to-end — building the runbooks, source-of-truth documentation, and product/engineering partnerships that make the process faster and more reliable as we scale.

Take full ownership of payroll deduction reconciliation at Thatch — partnering closely with Engineering and Finance to catch costly payroll errors before they ever reach employers, then building the automation that stops them from happening again.

We're looking for a Product Manager to own a meaningful product area from strategy through execution. You'll work closely with engineering, design, and cross-functional partners to solve complex customer problems, shape product direction, and deliver experiences that have a measurable impact.