Thatch careers

Help us build a better healthcare system

Our mission at Thatch is to build a healthcare system people love. We’re hiring remarkable people across the country to help us do it.

Thatch team

Mission

Why ambitious people join Thatch

Healthcare has been stuck for decades: opaque, expensive, and hard to navigate when it matters most.

We're building something better. Tools that put control back in people's hands and make healthcare feel understandable and personalized.

There are big problems to solve, and you'll have the ownership to make an real impact at Thatch. The work you do will directly shape the company's success along with the health and well-being of our users for years to come.

Our mission is to build a healthcare system people love. It's an ambitious goal, and we're looking for exceptional people to help us achieve it.

Operating principles

Our operating principles define how we work

Bias for action

Endless deliberation kills startups. We take calculated risks, learn, and adapt quickly because momentum compounds — hesitation kills it.

Be relentlessly resourceful

We celebrate hard problems — they're our moat and our magnet, keeping competitors out and great people in. When we encounter them, we teach ourselves and find creative ways to get unblocked.

Create a high trust environment

Trust is a force multiplier: it makes everything faster and more fun. We cultivate trust by hiring great people, working in the open, and assuming positive intent. We fail and succeed together.

Show me, don't tell me

Talk is cheap. We create clarity and make ideas tangible with prototypes, stories from users, and visualizations.

Speak simply, and from the heart

We optimize for clarity, candor, and authenticity. We strip out jargon, say what we mean, and talk like humans.

“Good enough” isn't good enough

Settling for the ordinary is not in the DNA of transformative companies. Pursue excellence in everything you do.

Hear from our team

Benefits

Supporting your day-to-day

Benefits

  • Excellent health, dental, and vision for you and for your family. You’ll get to use Thatch for this!

  • Flexible PTO policy and 12 paid holidays

  • 16 weeks of paid parental leave

  • Fantastic teammates and a supportive culture

Additional perks

  • Flexible home office budget

  • Monthly commuter stipend for our San Francisco, Austin, and New York teams

  • Catered meals and snacks in the offices

  • Heavy bufo and meme usage in Slack

Locations

Building healthcare from everywhere

Thatch is a distributed company spread across dozens of U.S. cities. We maintain employee hubs in San Francisco and Austin where team members can choose to work in-person and collaborate face-to-face, and also have regular in-person team events and retreats.

Whether you thrive working remotely or prefer the energy of an office environment, we've designed our culture to be inclusive and collaborative from day one.

Open roles (30)

We hire remarkable people from diverse backgrounds. If you're looking for a high-impact role at a fast-growing company, we'd love to hear from you.

Engineering (6)

Data Scientist: Growth & Marketing
Austin, Texas; New York, New York; San Francisco, California; Remote (US)

We're looking for a Data Scientist to help shape how Thatch builds products and grows its business. You'll partner with teams across Product, Operations, GTM, and Marketing to uncover opportunities, build trusted data models and metrics, and turn complex questions into actionable insights. From improving the member experience to driving growth, your work will help shape what we build and where we invest next.

Details

Data Scientist: Product
Austin, Texas; New York, New York; San Francisco, California; Remote (US)

We're looking for a Data Scientist to help shape how Thatch builds products and grows its business. You'll partner with teams across Product, Operations, GTM, and Marketing to uncover opportunities, build trusted data models and metrics, and turn complex questions into actionable insights. From improving the member experience to driving growth, your work will help shape what we build and where we invest next.

Details

Partner Engineer
Austin, Texas; New York, New York; San Francisco, California; Remote (US)

We're looking for a Partner Engineer to own the technical integrations connecting Thatch to our customers' payroll and HRIS systems. You'll work directly with customers and partners to solve complex integration challenges, ensure connections run reliably, and help shape how we scale our payroll infrastructure.

Details

Software Engineer: Backend
San Francisco, California; Remote (US)

Backend Software Engineer will design and build the core systems that power Thatch. This includes data models, funds flows, automations, and integrations that make healthcare benefits work reliably at scale. This work ensures that money moves correctly, benefits stay compliant, and complex processes feel simple to users.

Details

Software Engineer: Full Stack
San Francisco, California; Remote (US)

A Full Stack Software Engineer will own complete product areas from the UI through core models, APIs, and workflows. They will build software that employers rely on to offer benefits in minutes and that employees use to make real healthcare and financial decisions for themselves and their families.

Details

Software Engineer: Infrastructure
San Francisco, California; Remote (US)

As Thatch scales, our infrastructure must be reliable, secure, and high-performing. The Infrastructure and Security team owns containers, databases, networking, developer experience, and compliance, enabling every product team to ship with confidence. We are hiring a senior engineer to set technical direction, make strong architectural decisions, and raise the bar across performance, reliability, security, and developer tooling as we grow.

Details

Growth (5)

Operations (5)

Member Experience Specialist - San Francisco
San Francisco, California, United States

Healthcare is confusing. Be the calm, trusted voice that turns member confusion into confidence — and help build the systems that make support scale.

Details

Member Experience Specialist - Tampa Bay Area
Remote (US)

Healthcare is confusing. Be the calm, trusted voice that turns member confusion into confidence — and help build the systems that make support scale.

Details

Operations Manager, Employer Support
Austin, Texas, United States

Thatch is building a healthcare system people love, and that includes our employers and brokers who expect support that's fast, personal, and trustworthy at every touchpoint. As the manager of our Employer Support team, you'll lead a high-performing group of leads and specialists who work directly with C-level executives, HR admins, and brokers, both proactively and on their most complex issues. You'll set the standard for stakeholder support at Thatch, building a customer-first culture with high accountability and a scale mentality.

Details

Operations Specialist, Billing and Collections
Austin, Texas, United States

We’re looking for an Operations Specialist to own Thatch’s billing and collections queue — resolving overdue invoices, reconciling payments, and helping employers stay current so their teams never lose coverage.

Details

Operations Specialist, Payroll Reconciliation
Austin, Texas, United States

Take full ownership of payroll deduction reconciliation at Thatch — partnering closely with Engineering and Finance to catch costly payroll errors before they ever reach employers, then building the automation that stops them from happening again.

Details

Product (4)

Product Growth Manager
Austin, Texas; New York, New York; San Francisco, California; Remote (US)

We're looking for a Product Growth Manager to own and improve Thatch's self-serve employer conversion. You'll identify where employers get stuck, experiment with solutions across product, messaging, and growth programs, and turn more signups into employers inviting their teams.

Details

Product Manager
Remote (US)

We're looking for a Product Manager to own a meaningful product area from strategy through execution. You'll work closely with engineering, design, and cross-functional partners to solve complex customer problems, shape product direction, and deliver experiences that have a measurable impact.

Details

Product Manager: Finfra
Austin, Texas; New York, New York; San Francisco, California; Remote (US)

We're looking for a Product Manager to own a meaningful product area from strategy through execution. You'll work closely with engineering, design, and cross-functional partners to solve complex customer problems, shape product direction, and deliver experiences that have a measurable impact.

Details

Strategic Partnerships Manager
Austin, Texas; New York, New York; San Francisco, California; Remote (US)

We’re looking for a Strategic Partnerships Manager to build the partner ecosystem behind Thatch Market. You’ll identify and secure the partnerships that make the product better, unlock new revenue, and shape how the Market grows. This is a high-ownership role with a real opportunity to define a major part of Thatch’s next chapter.

Details